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Cummins INLINE 5 Technical Service


Cummins INLINE 5 frequently asked question,and how to activate for cummins inline 5.
Newest version:V7.62

Cummins INLINE 5 INSITE 7.62 Newest Truck Scan Tool


1. The 7.62 Software only can fit Win 7 Operating System,can not fit Win XP!!!

Cummins Inline 5 Insite USB Serial Port COM2

How to solve Cummins INLINE 5 INSITE 7.62 Expired Problem?
Some customer may get the Cummins INLINE 5 INSITE 7.62 Expired Problem,ask you to update to newest version.Like the error pic shows:
cummins insite

Solution for cummins expired problem.

1.Please change your computer time to 2015.01.01.

2.Please send us the PC ID and Verfication Code,like this pic shows:
cummins inline 6

3.Then we will send you the password.

Cummins Inline 5 FAQ

Q1: How to active / register Cummins Inline 5 Insite 7.62? Can Inline 5 be updated to the pro version?
A1: (1) After complete installation, click the software [Cummins insite] on the desktop and then you will see the following window asking for registration, click [OK].

(2) Go on to the following window, please send us the PC ID and we will calculate the password according to the PC ID.

(3) After input the password, click [OK], you will see a window displaying [the basic password was successfully entered], click [Yes].

Q2: After input the password, I got error message [INSITE has detected an invalid PC Date. Please not the PCID and Verification Code shown below and contact the local Cummins Distributor to obtain an Unlock password].

A2: Firstly, please set the correct PC date and time; secondly, please reinstall the software; finally input the same password we send you and click OK to register
Q3: What is Cummins inline 5 operating system requirement?
A3: Insite 7.5 can be installed on windows XP system, and Insite 7.6 needs to be installed on Win7.
Q4: Up to which year truck Cummins inline 5 can work with?
A4: So far, Insite 7.6 can work with the truck up to 2012 year.
Q5: Can Cummins INLINE 5 work with gasoline truck produced by the original factory Cummins? The packed program is basic or professional?
A5: No, Cummins only work with diesel truck, not work with gasoline truck.
Q6: Does Cummins inline 5 contain the newest INCAL software?
A6: No, it doesn't.
Q7: Part one: I have installed the insite software and the driver for inline hardware, but wen i connect the hardware, my computer do not detect the hardware, and no LED is flashing on the device.
Part two: I have today connected the inline box to an engine ECM. Now is the power LED on. My Computer detects the Hardware, but I think it is a wrong Driver installed. Is it possible that I have a wrong Driver? we have bought a inline 5 box, and on the DVD from you is a inline 6 Driver? the instructions on your Website to installed insite is not match with my Software and Hardware....is that possible? Can you send me an inline5 Driver?
A7: the power led light is on so the device is OK. The problem was not correct driver software. I have installed driver for inline6, but I have inline5. On the DVD is a lil misunderstanding by installation. There are two folders, one for win7 only, and I have installed that for my win7. The driver for the inline5 is in the other folder. I have test it now on a Komatsu excavator with cummins engine QSB6,7 and CM850 Controller, and it works well...


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